WorkCover Mental Injury Claim Investigation
Probably one of the hardest areas of investigation is mental injury, mental incapacity. A mental injury investigation is an investigation of an injury that cannot be seen, that is inferred from behaviour, this may relate to a claim for compensation, for WorkCover, for a claim against insurance. We investigate these claims, phone 1300 966 103.
You can email us on email@example.com, or for 24/7 inquiries Contact Us, free quotes. This is a hard area to investigate, there must be a difference between displayed restrictions or phobia's, and claimed restrictions, the displayed behaviour must be ongoing, not a one off display.
A WorkCover mental injury claim investigation has two parts, the injury must be work related, and the persons behaviour must be consistent with the claimed injury. Establishing that the injury is work related takes a combination of factual investigation, and medical examination. The contributing factors can include the actions of supervisors, of work companions, of work load, and length of exposure. Any significant events may also contribute. the consistency of the claimed injury and displayed behaviour is usually addressed by discreet surveillance.
A Workers Compensation claim for Post Traumatic Stress Disorder (PTSD), is often linked to long periods of exposure to events which have ground down the person, or a single horrific event which has impacted the person. Adjustment disorders seem to be harder to define but are usually linked to some other restriction. Depression is another disorder which is often quoted. The contributing factors may be work related, or personal. We are experienced in WorkCover investigation including surveillance, Workers Compensation investigation, insurance investigations, often a form of employee investigation. We often cannot investigate by directly interviewing the claimant, as this may be perceived as causing further harm. We are usually restricted to surveillance, observing their real world restrictions.
The role of the private investigator, private detective, is in the initial stages compiling a brief of surrounding circumstances, and in the later stages conducting Workers Compensation surveillance, WorkCover surveillance, private investigator surveillance, to observe and record evidence of behaviour. The private investigator surveillance must be discreet, and not push hard. The objective is to record the normal life activity of the person, to observe their behaviour. Remembering that a majority of claims have some basis, we are looking for behaviour inconsistent with the claimed restrictions.
The investigation may reveal nothing inconsistent with the claim, which is to the benefit of the claimant. It may also reveal activity, and engagements, inconsistent with the claim, such as undeclared business activity, cash work, and someone enjoying a great life without work. There is always a due diligence aspect to investigations, especially where exposure is large, surveillance addresses this.